AI Elephant - Learn English

Privacy Policy

Last Updated: December 9, 2025

Introduction

At AI Elephant - Learn English, we are committed to protecting the privacy of our users, especially children. This Privacy Policy explains how we collect, use, and protect your information when you use our app. We comply with the Children's Online Privacy Protection Act (COPPA) for children under 13 and GDPR-K for children's data protection.

What Data We Collect

We collect the following information to provide a safe and personalized learning experience:

• Parent's Email: Used for account creation and communication.
• Child's Name: For personalization of the learning experience.
• Voice/Audio Recordings: Optional, only if the child chooses to speak with AI characters for language practice.
• Usage Analytics: Information about how the app is used, such as progress in lessons, to help us improve the app.

Why We Collect Data

We collect data to:

• Personalize the learning experience for your child.
• Track progress and provide feedback on language skills.
• Offer support and respond to any questions or issues.

How Data Is Stored

Data is stored securely on your device for offline access and in the cloud for synchronization across devices. We use encryption to protect all data.

Third-Party Services

We may use third-party services for:

• Analytics to understand app usage and improve features.
• AI models to power the interactive animal characters.

We do not use payment processing in the app, as it is ad-free.

Data Retention and Parental Controls

We keep data only as long as needed for the app's purposes. Parents have full control over their child's data, including the ability to review, update, or delete it. We require parental consent before collecting any data from children under 13.

Data Security

We take data security seriously. All data is encrypted, and we follow industry best practices to protect against unauthorized access.

Children's Privacy

We do not collect personal information from children under 13 without verifiable parental consent. Parents can manage their child's account and data at any time.

Data Sharing

We do not sell, trade, or share personal data with third parties for marketing purposes. Data may only be shared with trusted service providers who help us operate the app, and only under strict agreements.

Contact Information

If you have questions or need to request data deletion, contact us at: choudharyarif600@gmail.com

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify parents of any significant changes via email or in-app notifications.

Delete Account

If you wish to delete your child's account and all associated data, please follow these steps. We respect your right to privacy and will permanently remove all personal information.

How to Request Account Deletion

To delete an account:

1. Email our support team at choudharyarif600@gmail.com with the subject "Account Deletion Request".
2. Include the parent's email address associated with the account and the child's name.
3. Provide any additional details to verify the account.

Processing Time

We will process your request within 7-30 days. You will receive a confirmation email once the deletion is complete.

What Happens After Deletion

Once processed, all personal data, including the child's name, email, voice recordings (if any), and usage analytics, will be permanently deleted from our servers and cannot be recovered.

Important Information

• Account deletion is permanent and cannot be undone.
• All learning progress and achievements will be lost.
• You will need to create a new account if you wish to use the app again.

If you have any questions, please contact us at choudharyarif600@gmail.com.